Terms of Service & Payment Policies

InterAutomate, LLC, doing business as Instant Pressure Washing (“we,” “us,” “our”)

Last updated: July 30, 2026

1.Who We Are & What We Do

InterAutomate, LLC, doing business as Instant Pressure Washing, provides residential and commercial exterior concrete pressure-washing services in Madison County, Alabama. Quotes are generated instantly on our website based on satellite/aerial mapping of your property’s concrete surfaces and priced by square footage.

Customer service contact

Email: [email protected] Phone/Text: 530.395.6254

We respond to all inquiries within 1 business day.

2.How Booking Works

Address — You enter your property address and our system maps your concrete surfaces.
Confirm — You review the mapped surfaces and may edit them or draw additional surfaces. You are responsible for confirming the surfaces you want cleaned.
Schedule — You select either our next available time slot (typically 3–4 business days) or Rush service (within 1 business day) for a flat additional fee, shown at checkout. You also tell us where your water hookup is, or select “no water access,” which adds a water supply fee calculated from the square footage of the job. Both amounts are itemised in your total before you pay.
Pay — You provide your name, phone number, and payment information. Payment is collected in full at the time of booking. All prices are in U.S. dollars (USD).

All fees, including any rush or water supply fees, are itemized and displayed in your total before you pay — you will never be charged an amount you didn’t see at checkout.

Your booking is confirmed only after payment is successfully processed. You will receive a confirmation by text message and email listing everything you booked.

3.Pricing & The “Pay Only for What We Clean” Guarantee

Your quoted price is an estimate based on the square footage of the surfaces you confirmed at booking. On the day of service, our technician measures the actual surfaces cleaned and takes before-and-after photos in the same locations.

If the actual cleaned square footage is meaningfully less than what was quoted — because the mapping overestimated, or because we were unable to clean certain surfaces — we automatically refund the difference to your original payment method after the job is completed. No request, form, or phone call required.
If a surface cannot be cleaned safely or legally (e.g., blocked access, unsafe conditions), it is excluded from your final price and refunded as above.
We will never charge you more than your quoted price without your prior written (text or email) approval.

Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.

4.Cancellation Policy

Free cancellation up to 24 hours before your scheduled service. To cancel, simply reply to the text message that confirmed your booking, or text/call 530.395.6254, or email [email protected]. You will receive a full refund to your original payment method — no cancellation fee.
Cancellations within 24 hours of the scheduled service window are still accepted with no cancellation fee; however, refunds for late cancellations may be reduced by non-refundable credit card processing fees.
If we cancel (weather, equipment failure, or any other reason on our end), you choose: reschedule at no charge, or receive a full refund.
Weather: If conditions make cleaning unsafe or ineffective, we will contact you to reschedule at no charge. If a reschedule doesn’t work for you, you receive a full refund.

5.Refund & Dispute Policy

Automatic square-footage refunds are described in Section 3.
Cancellation refunds are described in Section 4.
If you are unsatisfied with the quality of the work, contact us within 7 days of service at [email protected] or 530.395.6254 with photos. We will, at our option, re-clean the affected area at no charge or issue a partial or full refund.
Before initiating a chargeback with your card issuer, please contact us first — most issues can be resolved within 1 business day.
All refunds are issued to the original payment method. We do not issue cash refunds for card payments.

6.Your Responsibilities

Provide accurate address, contact, and surface information at booking.
Move all vehicles and movable items off the concrete surfaces before the arrival window. You do not need to be home.
If you selected the water hookup option, ensure a functioning outdoor water spigot is accessible on the day of service. If water is unavailable on arrival and you did not select the no-water option, the applicable water supply fee will apply, or we may need to reschedule.
Secure pets away from work areas during service.

7.Service Day

We text you the night before with a confirmation and again the morning of service with a two-hour arrival window. Our technician measures all surfaces, performs the cleaning, and takes before-and-after photos in the same spots. Those photos and final measurements are sent to you by text and email, along with any automatic refund owed.

8.Photos & Marketing Use

As part of every job, we take before-and-after photos of the cleaned surfaces to document our work and support the pricing guarantee in Section 3. By using our services, you consent to these photos being taken and used by us for marketing purposes (website, social media, advertising). Before any marketing use, we remove identifiable details such as house numbers, faces, vehicles, and license plates. If you do not want your photos used for marketing, simply tell us — by text/call at 530.395.6254 or email at [email protected], before or after service — and we will exclude them. Opting out never affects your service or pricing.

9.Payments & Payment Security

An itemised invoice is produced for every completed booking and is available on request; it lists each surface charged, any rush or water fee, and any discount applied.

Payments are processed by Stripe, Inc. We do not store your full card number on our servers. Your payment information is transmitted securely and handled in accordance with Stripe’s terms and privacy policy (stripe.com/privacy) and PCI-DSS standards. By providing payment information, you authorize us (through Stripe) to charge the total booking amount, including any rush or water fees you selected.

10.Damage, Liability & Limitations

We are insured and take care to protect your property. If our work causes damage, notify us within 7 days with photos and we will work with you in good faith to repair, replace, or compensate.
Pressure washing may expose pre-existing conditions (cracks, loose mortar, previously damaged sealant, oil stains that cannot be fully removed). We are not responsible for pre-existing conditions or stains that cannot be removed with standard methods; our before photos document surface condition prior to cleaning.
To the maximum extent permitted by law, our total liability for any claim arising from a service is limited to the amount you paid for that service. We are not liable for indirect, incidental, or consequential damages.
Nothing in these terms limits liability that cannot be limited under applicable law.

11.Promotions

If we offer a discount or promotion, its terms (eligibility, expiration, limits) will be stated where the promotion appears. A discount code is entered at checkout and the reduction is shown in your total before you pay. Codes may be limited to a set number of uses or carry an expiry date, and one code applies per booking. Promotions cannot be combined unless stated otherwise and have no cash value.

12.Communications Consent

By booking, you agree to receive transactional text messages and emails about your booking (confirmation, day-before check-in, arrival window, photos, refunds). Message and data rates may apply. Reply STOP to opt out of texts — note that opting out of transactional texts may affect our ability to coordinate your service.

13.Privacy

We collect your address, name, phone number, email, and property mapping data to provide the service. We do not sell your personal information. Payment data is handled by Stripe per Section 9. For questions about your data or to request deletion, contact [email protected].

Our full Privacy Policy is set out at the end of this document.

14.Governing Law & Disputes

These terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. Any dispute not resolved informally will be brought in the state or federal courts located in Madison County, Alabama. You and we each waive any right to a class action to the extent permitted by law.

15.Changes to These Terms

We may update these terms prospectively by posting the revised version at instantpressurewashing.com. The version in effect at the time of your booking governs that booking.

16.Acceptance

By completing checkout, you confirm that you have read and agree to these Terms of Service, including the Cancellation, Refund & Dispute, and Payment policies above.

Privacy Policy

InterAutomate, LLC, doing business as Instant Pressure Washing

Last updated: July 30, 2026

This policy explains what we collect, why we collect it, who we share it with, and how you can have it removed. It applies to instantpressurewashing.com and to the service we provide through it.

A.What We Collect

Property information — the address you enter, its coordinates, and the concrete surfaces mapped from aerial imagery (their outlines and square footage). We keep this whether or not you go on to book, so we can recognise a returning enquiry and improve our measurements.
Contact details — your name, mobile number, and email address if you provide one. We record these as soon as you enter them, which may be before you complete a booking.
Booking details — the surfaces you confirmed, your scheduling choice, where you marked your water hookup, any notes you left for the crew, and the price quoted.
Payment records — the amount, date, and a Stripe reference. We never receive or store your full card number; it goes directly to Stripe from your browser.
Messages — the text messages we send you about your booking and any replies you send us.
Photographs — before-and-after pictures of the surfaces we clean, and a picture of your mapped property used on your confirmation.

We do not use advertising trackers, and we do not build a profile of you across other websites.

B.Why We Collect It

To quote the job, to schedule and carry out the work, to take payment, to send you confirmations and updates, to honour the refund guarantee in Section 3 of our Terms, and to keep the business records we are required to keep.

C.Who We Share It With

We do not sell your personal information and we do not share it for anyone else’s marketing. We use these service providers to run the service:

Stripe — payment processing. Receives your name, email, phone, and payment details.
Twilio — text messaging. Receives your mobile number and the content of messages.
Google — address autocomplete. Receives what you type into the address box.
Mapbox — the map and aerial imagery shown in your browser.
Cloudinary — temporary hosting of the confirmation image so it can be delivered by text. The image is deleted automatically once the message has been delivered.
Railway and Cloudflare — hosting and security for the website and its database.

We may also disclose information if required by law, or to establish or defend a legal claim.

D.How Long We Keep It

Enquiries that never became a booking: up to 24 months, then deleted.
Completed jobs, including payment records: 7 years, as business and tax records.
Text message history: 24 months.
Before-and-after photographs: retained while we operate, unless you ask us to remove them.

E.Your Choices

See what we hold, or have it deleted — email [email protected] and we will respond within 30 days. We may need to keep records of completed jobs where the law requires it.
Correct something — text or email us and we will fix it.
Stop the texts — reply STOP to any message. This may affect our ability to coordinate your service.
Keep your photos out of our marketing — tell us before or after the job, per Section 8 of our Terms. It never affects your service or price.

F.Security

Traffic to the site is encrypted in transit. Card details are handled entirely by Stripe and never reach our servers. Our database is not reachable from the public internet, and access to it is limited to the owner of the business.

G.Children

This service is intended for adults arranging work on property they own or manage. We do not knowingly collect information from children under 13.

H.Cookies

We do not use advertising or analytics cookies. Stripe sets cookies necessary to process a payment and to detect fraud.

I.Changes

We may update this policy by posting a revised version here. The version in effect when you book governs that booking.

J.Contact

InterAutomate, LLC
3915 W Crestview Dr NW, Huntsville, AL 35816

Email: [email protected] Phone/Text: 530.395.6254